Returns & Cancellations
We will replace or refund you for any bottle of wine that is damaged, flawed or that the customer finds unsatisfactory. We ask the customer return the unfinished portion of the original bottle for replacement. By law, we cannot accept returns of alcoholic beverages unless the product is corked, or flawed. We are also unable to accept return of wine that was damaged due to adverse weather conditions during shipment, or wine that is ordered in error. Please send an email to firstname.lastname@example.org to arrange for the return of corked or flawed product.
Once the wine is received we will refund your credit card account for the cost of the wine less shipping and handling. If the original shipment was damaged or flawed you will receive a full refund, including shipping and handling charges. Please contact the tasting room at 707.528.9463 for return instructions.
A 15% restocking fee will be applied to all canceled orders.
Join our Wine Club
- No Membership fees
- Four times each year, members receive a superb shipment of preselected wines.
- Receive a personal invitation to our annual MEMBERS ONLY party.
- First option on our limited release wines.
- and much more!
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Kenwood Tasting Room
Russian River Valley Estate
Santa Rosa, CA
Tasting Room Hours
Hours: 11am to 6pm